Privacy Policy

Last Updated: [25th September 2025]

At ScaleX MSME (“ScaleX MSME”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an enquiry, request funding assistance, or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Residential or business address
  • Designation and company details
  • Information submitted through enquiry or consultation forms

Business & Financial Information

Where required to evaluate or assist with funding, restructuring, or strategic services, we may collect:

  • Company registration details
  • Business turnover and revenue information
  • Financial statements
  • Banking and credit information
  • Existing loan and debt details
  • Tax and compliance information
  • Project and investment requirements
  • Information relating to promoters, directors, or partners

You should only provide information that you are authorized to share.

2. How We Collect Information

We may collect information when you:

  • Submit a contact or enquiry form
  • Request a consultation
  • Request funding or financial assistance
  • Communicate with our team by phone, email, WhatsApp, or other channels
  • Subscribe to communications from us
  • Visit or interact with our website
  • Provide documents or information for evaluation of your business requirements

3. How We Use Your Information

We may use the information collected to:

  • Understand your business and financial requirements
  • Assess potential funding and financing opportunities
  • Provide MSME funding and financial advisory services
  • Assist with project funding and structured finance requirements
  • Evaluate eligibility for applicable funding schemes and subsidies
  • Provide financial restructuring and risk-mitigation support
  • Develop customized business and growth strategies
  • Communicate with you regarding your enquiries and requirements
  • Arrange consultations with relevant professionals or financial institutions
  • Improve our website, services, and customer experience
  • Send relevant service updates, information, or marketing communications where permitted
  • Comply with applicable legal, regulatory, and contractual obligations

4. Sharing of Information

We do not sell your personal information.

Where necessary to provide our services, information may be shared with appropriate third parties, including:

  • Banks and financial institutions
  • NBFCs and other lending institutions
  • Government bodies and authorized agencies
  • Professional advisors and consultants
  • Technology, hosting, communication, and service providers
  • Legal, accounting, or compliance professionals
  • Other parties where disclosure is required or permitted by law

We aim to share only information that is reasonably necessary for the relevant purpose.

5. Funding & Financial Information

If you request funding, financial restructuring, debt syndication, project finance, or related services, we may need to review confidential business and financial documents.

Providing such information allows us to understand your requirements and determine suitable financial or strategic options. Submission of information does not guarantee approval, sanction, funding, or any specific financial outcome.

Final decisions regarding financing remain with the relevant bank, NBFC, financial institution, investor, government authority, or other funding provider.

6. Cookies & Website Technologies

Our website may use cookies and similar technologies to:

  • Enable essential website functionality
  • Understand website traffic and usage
  • Improve website performance
  • Remember preferences
  • Measure marketing and advertising performance

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Links

Our website may contain links to third-party websites, financial institutions, government portals, or other external resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing their respective privacy policies before submitting information.

8. Data Security

We take reasonable technical, organizational, and administrative measures to protect information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or through our website.

9. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

The retention period may vary depending on the nature of the information and the applicable requirements.

10. Your Rights

Subject to applicable laws and regulations, you may have rights relating to your personal information, including the ability to:

  • Request access to certain information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Raise concerns regarding the handling of your information

Requests can be submitted using the contact details provided below.

11. Children’s Privacy

Our website and services are intended for businesses, entrepreneurs, professionals, and other adults. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us:

ScaleX MSME
Email: hello @ scalexmsme.com
Phone: +91 96064 79193
Address: Bengaluru, Karnataka, India
Website: https://scalexmsme.com/

Important Disclaimer

ScaleX MSME provides business, financial, funding facilitation, strategic, and related advisory services. Information provided through this website is for general informational and business-assistance purposes and should not be considered a guarantee of funding, investment, loan approval, subsidy approval, or any particular financial outcome. Final decisions are subject to the respective financial institution, government authority, investor, or other applicable organization.